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Quality policy

The purpose of our quality policy is to provide a process that ensures we always deliver high-quality services that comply with clients’ requirements.


Purpose:

To provide a process to ensure that only high-quality services that comply with client's requirements are delivered.

The Green Consultancy is ISO9001:2008 certified and follows 9001 systems and disciplines to guide and direct all aspects of its operations.

In general we methodically track all work using bespoke CRM software.

In particular:

  • We identify client's requirements.
  • We ensure that these requirements are addressed within the 'deliverables' to the client.
  • We ensure that the deadlines specified by the client are met.
  • We record extent of compliance with these performance requirements, and in the event of non-compliance identify corrective measures.
  • We continually monitor changes to requirements and ensure that these changes are reflected in 'deliverables' when applicable.
  • We audit and evaluate the system processes and correct them when applicable.
  • We ensure that records of all deliverables, communications, etc are securely maintained and available for audit if required.
  • We aim to continually improve our ISO 9001:2008 quality management system and feed back lessons learned.

John Treble BA MSc
Managing Director
Quality Policy Procedure TGC QPP046 Version 3 January 2013

Put us to the test NOW!  To discuss your requirements please call John Treble on 01761 419081 or email John@GreenConsultancy.com

John Treble

Put us to the test NOW!

For over twenty five years we have been delivering superior outcomes for more than 1000 commercial and public sector clients.

You need not take our word for it - their comments are on every page of this site.

Put us to the test NOW! To discuss your requirements please call John Treble on 01761 419081 or email

John@GreenConsultancy.com

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